Unify Your Team to Boost Guest Satisfaction

While the hospitality sector continues to feel the effects of the global pandemic, efficient communication, staff retention, and training for high-end customer satisfaction are more crucial than ever. Companies operating hotels, resorts, restaurants, cafes, concert halls, and similar services must continue to innovate to stay competitive.

Perfect for your hospitality and entertainment business

As customer loyalty and satisfaction heavily depend on internal harmony and culture, caring for, educating, and aligning your entire staff can help attract and retain clients. Plan your communication for customers and employees ahead of time with JungleMail. Measure its effectiveness, adapt as needed, get everyone on the same page with creative content, and start thriving in this challenging industry.

ELEVATE CUSTOMER SERVICE AND PREPARE FOR EMERGENCIES

Customer Experience Enhancements, Service Excellence, and Crisis Preparedness

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Gather and address guest feedback regularly to ensure continuous improvement in service quality.

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Update staff on standardized service protocols to maintain consistent guest experiences across locations.

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Share communication strategies for effectively managing emergencies and unexpected events.

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Introduce new customer-facing technologies like mobile check-ins to streamline operations.

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Update staff on the latest loyalty program features and how to effectively promote them to guests.

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Provide guidelines on quickly resolving guest complaints to enhance satisfaction and retention.

PROMOTE HEALTH AND GREEN INITIATIVES

Employee Well-being, Compliance, and Sustainable Practices

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Regularly inform staff about the latest health and safety guidelines to ensure a safe working environment.

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Provide clear updates on industry-specific regulations and how to stay compliant.

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Highlight ongoing initiatives aimed at reducing waste and promoting sustainability across operations.

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Offer information about wellness programs, such as stress management workshops and fitness challenges.

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Encourage staff to share their hobbies and achievements to build camaraderie.

ENCOURAGE A MORE WELCOMING WORKPLACE

Staff Engagement, Development, and Recognition

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Share information on upcoming training sessions and career development opportunities within the company.

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Recognize and celebrate individual and team achievements, such as “Employee of the Month.”

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Feature diverse teams and their contributions to foster a more inclusive workplace culture.

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Encourage staff to provide feedback on company policies and workplace culture, ensuring their voices are heard.

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Encourage staff to share their hobbies and achievements to build camaraderie.

HARNESS MARKET TRENDS AND FOSTER LOCAL IMPACT

Industry Insights, Customer Relations, and Community Engagement

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Provide insights into current market trends, competitive analysis, and emerging industry technologies.

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Share positive customer testimonials and stories that highlight exceptional service experiences.

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Update staff on the company’s involvement in local community initiatives and charitable partnerships.

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Educate employees on cultural sensitivities and regional preferences to better cater to a diverse clientele.

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Inform staff about upcoming industry events, conferences, or trade shows the company is participating in, and how it benefits the business.

Newsletter tools in comparison

Regular newsletter tool vs newsletter tool built for Office 365

Regular Newsletter Tool

Drag-and-drop builder
Newsletter templates
Analytics
Dynamic content from SharePoint sites
Newsletters’ archive in SharePoint intranet
Sending to Azure AD distribution lists and Office 365 groups
SSO

junglemail logotype

Drag-and-drop builder
Newsletter templates
Advanced analytics
Dynamic content from SharePoint sites
Newsletters’ archive in SharePoint intranet
Sending to Azure AD distribution lists and Office 365 groups
SSO

JungleMail fits all! No matter what your size is.

With flexible pricing based on your organization’s size, you can choose what fits your company’s needs the best. All the plans include integration with SharePoint & Office 365, trusted email deliverability and free upgrades. For enterprises in addition to the default features, we offer multiple communications teams, priority support and custom agreements.

Employee communication made easier

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Built for Office 365

Send directly to your employees’ Office 365 distribution list, use dynamic content and archive newsletters in your intranet to be accessible for employees any time.

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Important features

JungleMail includes a drag-and-drop builder, possibility to create a system by categories and advanced analytics to measure your results in details.

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Security matters

Data hosted in Microsoft Azure data centers worldwide; our company is ISO 27001 and SOC 2 certified for quality and information management.

Learn more about JungleMail's features

Hear from our customers

“Happy to use JungleMail because it’s a versatile App and brings us the opportunity to collaborate with others more effectively.”

Taz Mukorombindo – Canterbury & New Zealand Business Association

Get to know their story

JungleMail has been rated excellent on G2 for employee communication software.

Read JungleMail reviews on G2