Why Your Company Needs an Internal Newsletter and How to Get Started


Effective communication is the backbone of any successful organization. While numerous channels can facilitate this, an internal newsletter stands out as a powerful tool to keep employees informed, engaged, and aligned with the company’s mission and values.

In this blog post, we will delve into the importance of having an internal newsletter, the myriad benefits it offers, and provide a comprehensive guide on how to get started.



The Importance of an Internal Newsletter

  • Enhancing Communication

In today’s fast-paced business environment, information can often get lost in the shuffle. An internal newsletter serves as a centralized source of information, ensuring that all employees are on the same page. It can bridge the gap between different departments and locations, fostering a culture of transparency and inclusivity.

An effective company newsletter can streamline communication by providing a regular update cadence. This predictability helps employees know when to expect critical updates, reducing the chances of important information being overlooked. Additionally, by consolidating updates into a single source, the newsletter can cut down on email overload and improve information retention.

  • Building Company Culture

An employee newsletter is a conduit for sharing the company’s values, vision, and achievements. Also, it is an easy way to foster strong company culture through your branding (colors, graphic elements, logos). 

Moreover, the newsletter can highlight stories that exemplify company values in action, celebrate cultural events, and recognize behaviors that align with organizational goals. This consistent reinforcement can significantly enhance employees’ understanding and commitment to the company culture.

  • Boosting Employee Engagement

Engaged employees are more productive, innovative, and loyal. Company newsletters are much more engaging than simple company emails. For instance, including interactive elements such as fun surveys, polls or videos can further engage employees, making them active participants rather than passive readers.  

An internal newsletter can be a powerful tool to boost engagement by highlighting employee achievements, success stories, sharing personal milestones, and providing opportunities for recognition. It makes employees feel valued and appreciated, which in turn, fosters loyalty and motivation. It’s a win-win situation. 

  • Promoting Transparency and Trust

Transparency is critical in building trust within an organization. An internal newsletter can enhance transparency by providing updates on company performance, future plans, and significant changes. This openness can alleviate uncertainties, reduce rumors, and build a stronger, trust-based relationship between management and employees.

Regularly featuring messages from leadership, financial performance summaries, and strategic initiatives can help demystify the decision-making process and make the leadership team more accessible and relatable to the workforce.

  • Facilitating Knowledge Sharing

Knowledge is power, and sharing it drives innovation and growth. An internal newsletter works wonders as a platform for sharing industry news, best practices, and educational content. It keeps employees informed about the latest trends, technologies, and developments, helping them stay ahead in their fields.

Furthermore, creating sections dedicated to learning and development opportunities, such as upcoming training sessions, webinars, and conferences, can encourage continuous learning and professional growth.



Benefits of an Internal Newsletter

Improved Morale: Regular communication through a well-crafted newsletter can significantly improve employee morale. It shows that the organization cares about its employees and is committed to keeping them informed and engaged.

Increased Productivity: When employees are well-informed, they can make better decisions, work more efficiently, and align their efforts with the company’s goals. An internal newsletter can provide the necessary information and context, leading to increased productivity.

Stronger Community: A sense of community is vital for any organization. An internal newsletter can help build and strengthen this community by sharing stories, celebrating successes, and promoting collaboration.

Retention and Loyalty: Employees who feel informed, valued, and engaged are less likely to leave the organization. An internal newsletter can play a significant role in retaining top talent by fostering a positive work environment and promoting loyalty.



How to Get Started with Your Internal Newsletter

  • Define Your Goals

Before you start creating your internal newsletter, it’s essential to define your goals. What do you want to achieve with the newsletter? Is it to inform, engage, educate, or a combination of these? Clear goals will guide the content, frequency, and format of your newsletter.

  • Identify Your Audience

Understanding your audience is crucial for the success of your newsletter. Who are you writing for? What are their interests, needs, and preferences? Segmenting your audience can help tailor the content to different groups within the organization, making it more relevant and impactful.

  • Choose the Right Platform

Selecting the right platform for your internal newsletter is critical. There are various tools available, such as Mailchimp, Constant Contact, and internal communication platforms like Slack or Microsoft Teams. Choose a platform that suits your organization’s needs, budget, and technical capabilities.

Consider integration capabilities with existing systems, ease of use, and the analytics tools provided by these platforms to track engagement metrics. A platform that allows for easy content creation and distribution while providing robust analytics can significantly enhance your newsletter’s effectiveness.

  • Create a Content Plan

A content plan is a roadmap for your newsletter. It should outline the types of content you plan to include, such as company news, project updates, employee spotlights, and educational articles. A well-thought-out content plan ensures that your newsletter is consistent, relevant, and engaging.

Include an editorial calendar that aligns with key company events, product launches, and seasonal activities. This planning helps ensure timely and relevant content, keeping the newsletter fresh and engaging.

  • Set a Schedule

Decide how often you will send out the newsletter. It could be weekly, bi-weekly, or monthly, depending on the size of your organization and the amount of content you have. Consistency is key, so stick to the schedule you set.

Ensure the frequency is manageable for your team to maintain quality and consistency without causing burnout. A regular schedule also helps set expectations among employees, increasing the likelihood that they will engage with the content.

  • Design Your Newsletter

The design of your newsletter should be visually appealing and easy to read. Use a clean layout, consistent branding, and high-quality images. Consider using templates to streamline the design process and maintain consistency across issues.

Employ best practices in design such as a mobile-first approach, clear headings, and a balanced use of images and text. Visual hierarchy and whitespace can greatly enhance readability and user experience.

  • Gather Content

Content is the heart of your newsletter. Gather content from different departments and encourage employee contributions. This not only diversifies the content but also increases employee engagement and ownership of the newsletter.

Regularly feature different departments or project teams, highlighting their achievements and ongoing work. This practice not only provides diverse content but also fosters a sense of inclusion and recognition across the organization.

  • Write Compelling Content

Writing compelling content is crucial for the success of your newsletter. Use a friendly, conversational tone, and keep the language simple and clear. Break up text with headings, bullet points, and images to make it more readable.

Storytelling can be a powerful technique to make the content more engaging. Personal stories, case studies, and anecdotes related to the company’s values and mission can create a more relatable and impactful narrative.

  • Review and Edit

Proofreading and editing are essential to ensure that your newsletter is professional and error-free. Check for grammar, spelling, and punctuation errors, and ensure that the content is accurate and well-organized.

Having multiple people review the content can provide different perspectives and catch errors that one person might miss. Consider using professional editing tools like Grammarly for additional support.

  • Distribute Your Newsletter

Once your newsletter is ready, it’s time to distribute it. Use the chosen platform to send it out to your employees. Ensure that it reaches all intended recipients and is accessible on various devices.

Track delivery rates and ensure that emails are not being filtered into spam folders. Providing multiple access points, such as through email and an internal portal, can increase accessibility and readership.

  • Collect Feedback

Feedback is crucial for continuous improvement. Encourage employees to provide feedback on the content, design, and overall effectiveness of the newsletter. Use this feedback to make necessary adjustments and improve future issues.

Regularly survey your audience to gather insights into what they find valuable and what they would like to see more or less of. This iterative process helps in continuously refining and enhancing the newsletter.



Best Practices for Internal Newsletters

Consistency is Key: Maintain a consistent schedule and format for your newsletter. Consistency helps build trust and ensures that employees know when to expect the newsletter.

Keep It Short and Sweet: While it’s essential to provide valuable information, avoid overwhelming employees with too much content. Keep the newsletter concise and to the point.

Engage with Visuals: Visuals can significantly enhance the appeal of your newsletter. Use images, infographics, and videos to make the content more engaging and easier to digest.

Encourage Interaction: Encourage employees to interact with the newsletter by including polls, surveys, Q&A sections, and opportunities for feedback. This not only makes the newsletter more engaging but also provides valuable insights.

Measure Success: Track the performance of your newsletter using metrics like open rates, click-through rates, and employee feedback. Use these insights to understand what works and make data-driven decisions for future issues.

Segment and Personalize: Segmentation allows you to tailor content to different groups within your organization, making it more relevant and engaging. Personalization, such as addressing employees by name and recognizing their contributions, can significantly enhance engagement.

Incorporate Multichannel Strategies: Integrate your internal newsletter with other communication channels to maximize reach and impact. This could include linking to intranet posts, Yammer discussions, or including QR codes that lead to additional resources.

Highlight Achievements and Milestones: Regularly feature stories of employee achievements, team successes, and company milestones. Recognizing these accomplishments can boost morale and reinforce a culture of appreciation.

Provide Value-Added Content: Include educational content, professional development opportunities, and industry insights. This not only keeps employees informed but also supports their career growth and engagement.

Foster a Two-Way Communication: An internal newsletter should not just be a top-down communication tool. Encourage employees to contribute stories, ideas, and feedback. This creates a more inclusive and dynamic communication environment.




You’ve probably realized by now that a company newsletter is a crucial part of an organization’s foundation. By launching your newsletter, you’ll see better communication, stronger engagement, and a more unified workforce.

Want to elevate your employee newsletter? With JungleMail, you can effortlessly design beautiful newsletters within SharePoint, tailor content to engage your employees, and gain valuable insights with our comprehensive analytics. Enhance your newsletters with engaging interactive elements and track their impact in real-time.

See how JungleMail can revolutionize your internal communication—book your demo today.


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