We offer a free fully-functional 30-day trial version of our product available for download on our website. This trial version includes all features of the product to be tested for 30 days, and we offer to extend the trial period should the initial 30 days not be enough. We feel this should allow any potential customer to fully test and familiarize themselves with the product before making their final purchase decision. Therefore, once the software has been delivered to you, we will not provide a refund.
The only exception to this policy is in the case of fraud - where an order has been placed using fraudulent means. If this is the case, please contact firstname.lastname@example.org with contact information for your credit card issuer, and once we confirm the case of fraudulent activity a full refund will be issued.